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eDesk Reminder Center Ticket follow-up and team notes
Settings
Open tasks 7 New and In Progress
Due today 0 Reminder date is today
In Progress 0 Currently being handled
Completed 0 Finished by workers
Reminder workspace

Ticket reminder sheet

Compact spreadsheet view. Worker notes, task status and reminder extensions are saved in this app and kept when eDesk syncs again.

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Ticket / Subject Customer Order / Contact Owner eDesk Status Tag Reminder Date Task Status Reminder / Extend App Note Actions

Dates use Europe/London time, including British Summer Time. eDesk data is read-only here; worker notes and status changes are stored locally and are not overwritten by the next sync.